Weil McLain Gas Boiler Warranty: A Comprehensive Guide

The Weil-McLain gas boiler warranty provides comprehensive coverage for various models of their gas boilers, ensuring homeowners can have peace of mind when it comes to the performance and longevity of their heating systems. This in-depth guide delves into the intricate details of the warranty, equipping you with the knowledge to navigate the process seamlessly.

Heat Exchanger Warranty Period

Model CG

The heat exchanger of the Weil-McLain Model CG gas boiler is warranted for an impressive 20 years from the date of installation. This extended coverage reflects the manufacturer’s confidence in the durability and reliability of this component, which is the heart of the heating system.

Ultra Gas Models

For the Weil-McLain Ultra Gas models, the heat exchanger is warranted for 15 years from the date of installation. However, during the 11th through 15th year of the warranty period, the warranty claimant must pay a charge calculated by multiplying the retail price for the replacement heat exchanger by a specific percentage. This percentage starts at 10% in the 11th year and increases by 10% each subsequent year, reaching 50% in the 15th year.

Parts Warranty Period

Model CG

In addition to the comprehensive heat exchanger warranty, the Weil-McLain Model CG gas boiler also includes a 2-year warranty on all parts, except for the heat exchanger. This ensures that any other components that may require replacement or repair are covered, providing additional peace of mind for the homeowner.

Ultra Gas Models

For the Weil-McLain Ultra Gas models, the parts warranty period is 1 year from the date of installation, excluding the heat exchanger. This shorter parts warranty period reflects the manufacturer’s confidence in the overall durability and reliability of the Ultra Gas models, with the focus being on the long-term protection of the heat exchanger.

Process for Making a Warranty Claim

Homeowner: If a homeowner experiences an issue with their Weil-McLain gas boiler, they should contact a qualified heating or plumbing contractor to initiate the warranty claim.
Contractor: The contractor will then call the Weil-McLain Warranty Call Center at 1-800-654-2109, option 4, and provide the necessary warranty claim information. Upon approval, the contractor can obtain a replacement unit or part from the local Weil-McLain Distributor or receive a credit.

Exclusions from the Warranty

It’s important to note that the Weil-McLain gas boiler warranty does not cover certain situations or circumstances. The exclusions include:

Products that have been moved from their original installation site.
Components not supplied by Weil-McLain.
Failures due to:
Inaccurate or incomplete information provided during the installation or service process.
Improper installation or sizing of the boiler.
Improper operation, adjustment, control settings, repair, care, or maintenance.
External contamination, improper fuel additives, or water conditions.
Freezing, accident, fire, flood, or acts of God.
Abuse or misuse of the product.
Unauthorized alteration of the boiler.
Power surges or failures.

Additional Information

Weil-McLain will not pay for labor to remove or install replacement parts, nor for tools, repair materials, or travel necessary for the warranty claim process.
The warranty does not cover consequential, incidental, indirect, multiple, or punitive damages that may arise from a boiler failure or malfunction.

Registration and Contact Information

To ensure the warranty is properly registered, homeowners should visit the Weil-McLain website at www.weil-mclain.com and register their purchase.
For any unresolved warranty claims, homeowners can contact the Weil-McLain Consumer Relations Department at 500 Blaine Street, Michigan City, Indiana 46360.

Reference Links

By understanding the comprehensive details of the Weil-McLain gas boiler warranty, homeowners can make informed decisions and ensure their heating systems are protected for years to come. This guide serves as a valuable resource for navigating the warranty process and maximizing the benefits of owning a Weil-McLain gas boiler.