How to Register Fujitsu AC Warranty: A Comprehensive Guide

Registering your Fujitsu air conditioner warranty is a crucial step to ensure your investment is protected. This comprehensive guide will walk you through the entire process, providing detailed instructions and expert-level insights to ensure a seamless registration experience.

Accessing the Fujitsu General America Inc. Registration Page

The first step in registering your Fujitsu AC warranty is to visit the official Fujitsu General America Inc. registration page. This can be accessed through the Fujitsu General website or by using the direct link: It’s important to note that Fujitsu no longer accepts paper registrations, so the entire process must be completed online.

Gathering Necessary Information

how to register Fujitsu ac warrantyImage source: Fujitsu AC by Dinkun Chen

Before you begin the registration process, it’s crucial to have the following information readily available:

  1. Personal Information: Your full name, primary email address, installation address, and contact phone number.
  2. Contractor Information: The name, city, state, and contact phone number of the contractor who installed your Fujitsu system.
  3. Product Information: The model and serial numbers of your Fujitsu outdoor and indoor units. The serial numbers should match the first three letters of your models’ serial numbers followed by six numbers.
  4. Digital Copy of Your Receipt: A PDF or JPG file of your purchase receipt, which is required for extended warranty eligibility.

Reading the Warranty Information

Before proceeding with the registration process, it’s essential to carefully read the warranty information provided by Fujitsu. This will ensure that you understand the terms and conditions of the warranty, as well as any specific requirements or limitations.

Inputting Accurate Information

During the registration process, it’s crucial to input all information accurately and correctly. This includes your personal details, contractor information, and product details. Once the information is submitted, it cannot be modified, so double-checking your entries is highly recommended.

Selecting the Installation Setting

The next step in the registration process is to select whether your Fujitsu units were installed in a commercial or residential setting. This information is necessary for Fujitsu to determine the appropriate warranty coverage for your system.

Entering Personal and Installation Details

In this section, you will need to input your full name, primary email address, installation address, and contact phone number. Ensure that all the information provided is accurate and up-to-date.

Providing Contractor Information

If your contractor is listed in Fujitsu’s database, you can select them from the provided list based on the distance and MOUs from the zip code you entered. If your contractor is not listed, you will need to manually input their name, city, state, and contact phone number.

Entering Fujitsu System Installation Information

This step involves selecting the state where your Fujitsu system was purchased and installed, as well as choosing the specific outdoor and indoor units that were installed. The serial numbers you provide should match the first three letters of your models’ serial numbers followed by six numbers.

Uploading a Copy of Your Receipt

To complete the registration process, you will need to upload a digital copy of your purchase receipt, either in PDF or JPG format. This is a requirement for extended warranty eligibility.

Keeping Your Registration ID Number

Once you have successfully completed the registration process, you will receive a unique registration ID number. This number is essential for tracking the warranty status of your Fujitsu system, so be sure to keep it in a safe place.

Warranty Coverage

For Fujitsu General AIRSTAGE systems installed by a licensed contractor and with the online Product Registration+ submitted, you will enjoy a 10-Year Parts warranty in the United States and Canada. If your system was installed by an Elite Contractor, you may be eligible for a 12-Year Parts and Compressor warranty.

By following this comprehensive guide, you can ensure that your Fujitsu air conditioner is properly registered and that you are taking full advantage of the available warranty coverage. Remember, the key to a successful registration is attention to detail and having all the necessary information at hand.


  1. Fujitsu General America Inc. Registration Page
  2. Fujitsu General Warranty Information
  3. Fujitsu General Support
  4. Fujitsu General Warranty Registration Tutorial (Video)
  5. Fujitsu General Warranty Registration Process (Video)