Zip Water Boiler Service is a comprehensive maintenance program designed to ensure the optimal performance and longevity of your Zip Water HydroTap system. With over 100 qualified technicians and 350 authorized service providers across Australia, Zip Water offers prompt and reliable support to keep your water system running at its best.
Technician Expertise
Zip Water’s team of over 100 technicians are factory-trained and highly experienced in servicing and maintaining all Zip Water products, as well as other leading water system brands. These experts undergo rigorous training to ensure they have the knowledge and skills to diagnose and resolve any issues with your HydroTap system efficiently.
National Coverage
Zip Water’s extensive network of specialized technicians and authorized service providers ensures that you have access to prompt and reliable support no matter where you are located in Australia. With a presence in all major cities and regional areas, Zip Water can dispatch a qualified technician to your location quickly to address any service or maintenance needs.
Fast and Efficient Service
Zip technicians are equipped with a full stock of genuine spare parts, filters, and CO2 canisters, enabling them to repair over 90% of issues on the first visit. This minimizes downtime and ensures your water system is back up and running as soon as possible.
Professional Repairs and Installation
Zip’s highly skilled and specialized technicians are trained to provide efficient, reliable, and prompt service and repairs. Whether it’s a routine maintenance check or a complex repair, you can trust that your Zip Water HydroTap system is in capable hands.
HydroCare Service Agreements
Zip Water’s HydroCare service agreements offer a hassle-free way to ensure your water system is well-maintained. These comprehensive plans include regular inspections, filter replacements, unit cleansing, and priority service, all designed to keep your HydroTap system running at its best and providing high-quality, pure-tasting water.
Booking a Service
Booking a service with Zip Water is easy. You can either book online or call their dedicated service line at 1800 947 827. For HydroCare customers, you can complete the service request form on the Zip Water website.
Customer Satisfaction
Zip Water takes great pride in its high customer satisfaction rates, with 80% of customers rating their service technicians 9 or 10 out of 10. This is a testament to the company’s commitment to providing exceptional service and ensuring the complete satisfaction of its customers.
Adjusting Dispense Time on Zip Water HydroTap System
To adjust the dispense time on your Zip Water HydroTap system, follow these steps:
- Access the Settings: Locate the control panel on your HydroTap system.
- Navigate to Dispense Settings: Use the menu to find the dispense time settings.
- Adjust the Time: Use the controls to adjust the dispense time to your desired duration, ranging from 5 seconds to 60 seconds.
- Save Changes: Ensure you save the changes to apply the new dispense time.
PM Care Plan for Zip Water HydroTap System
The PM Care plan for your Zip Water HydroTap system includes the following key features:
- Regular Inspections: Comprehensive inspections are conducted every 6 months to identify and address any minor issues before they become major problems. These inspections cover the entire system, including the water supply, filtration, and dispense mechanisms.
- Filter Replacement: Genuine Zip filters are replaced at the recommended intervals to ensure the purity and quality of your drinking water. Zip technicians use only high-quality, certified filters that are designed to work seamlessly with your HydroTap system.
- Unit Cleansing: The HydroTap unit is thoroughly sanitized and cleansed to maintain hygiene and prevent bacterial growth, ensuring the safety and purity of your water.
- Priority Service: HydroCare customers receive priority service and support, minimizing downtime and ensuring prompt resolution of any issues that may arise.
Technical Specifications
Zip Water HydroTap systems are designed to provide high-quality, pure-tasting water with a range of advanced features:
- Instant Boiling Water: The HydroTap system can instantly provide boiling water at temperatures up to 98°C (208°F), making it perfect for tea, coffee, and other hot beverages.
- Chilled Water: The system can also deliver chilled water at temperatures as low as 5°C (41°F), providing a refreshing option for cold drinks.
- Filtered Water: Zip Water HydroTaps feature advanced filtration systems that remove impurities, contaminants, and chlorine, ensuring the water is clean, clear, and great-tasting.
- CO2 Integration: The HydroTap can be integrated with CO2 cylinders, allowing you to enjoy sparkling water on demand.
By following the Zip Water Boiler Service guidelines and taking advantage of the comprehensive maintenance programs, you can ensure your Zip Water HydroTap system continues to provide high-quality, pure-tasting water for years to come.