Summary
To get the fault code on a Mitsubishi remote, you need to follow a specific set of steps. First, ensure that the remote control is powered off. Then, get closer to the indoor unit (within 2 meters), point the remote controller at the receiving section, and press and hold the small “CHECK” button with a fine-tipped object. Keep holding the button until you hear a beep and see the error code displayed on the remote controller. If the remote controller is unable to receive the signal, try getting closer to the indoor unit or turning off any noise sources. Finally, consult the user manual or contact the manufacturer to identify the issue based on the error code.
Powering Off the Remote Control
Image source: Mitsubishi ac By Solomon203
Before attempting to retrieve the fault code, it’s crucial to ensure that the remote control is powered off. This can be done by locating the power button on the remote and pressing it until the display turns off. Alternatively, you can remove the batteries from the remote to completely power it down.
Positioning the Remote Controller
Once the remote is powered off, you need to position it correctly to receive the signal from the indoor unit. Stand within 2 meters of the indoor unit and point the remote controller directly at the receiving section. This is typically located on the front panel of the indoor unit, often near the display or control buttons.
Accessing the Error Code Display
To access the error code display, press and hold the small “CHECK” button on the remote controller using a fine-tipped object, such as a pen or a paperclip. It’s important to use a fine-tipped object to ensure that you’re pressing the correct button, as the “CHECK” button can be quite small and recessed.
Interpreting the Error Code
Keep holding the “CHECK” button until you hear a beep from the indoor unit and the error code appears on the remote controller’s display. The error code will be a two-digit number, and it’s essential to consult the user manual or contact the manufacturer to identify the specific issue based on this code.
Troubleshooting Signal Reception
If the remote controller is unable to receive the signal from the indoor unit, you may see a “-” displayed on the remote’s screen. In this case, try the following troubleshooting steps:
- Get Closer to the Indoor Unit: Move the remote controller closer to the receiving section of the indoor unit, ensuring that it’s within the recommended 2-meter range.
- Cancel the Error Code Display: Press any button on the remote controller to cancel the error code display mode.
- Eliminate Noise Sources: Turn off any potential noise sources, such as fluorescent lamps, TVs, or speakers, and try accessing the error code again.
If the remote controller is still unable to receive the signal, it’s possible that there may be an issue with the indoor unit or the remote itself. In this case, it’s best to contact your dealer or a qualified technician for further assistance.
No Error Code Displayed
If the remote controller displays “00” on the screen, it means that there is no error detected. This is a normal indication, and it suggests that the air conditioning system is functioning correctly.
Contacting the Manufacturer
If you’ve followed all the steps and are still unable to identify the issue based on the error code, it’s recommended to contact the manufacturer for further assistance. Mitsubishi Electric provides various support channels, including customer service hotlines and online resources, where you can obtain the necessary information to troubleshoot and resolve the problem.